Continuous Improvement

Central to who we are and who we serve…

Tech never stands still and neither do we. Our continuous improvement programme is at our heart, to ensure we consistently give our best and always progress.

At LearnTech, it’s key that our provision is compatible with developments in tech, and we recognise the latest science of learning. These both link to our core values and support our quest for continuous improvement. Our continuous improvement is focused on three key areas: 

Students

Employers

Our Team

Students and Employers

Students and employers are invited to take part in our continuous improvement programme at various stages. We gather data in several ways, including quarterly reviews and surveys timed at specific stages of the apprenticeship programme. Surveys are sent to apprentices and employers at…

📅 6 weeks
📅 4 months
📅 8-10 months
📅 16-18 months
📅 Before apprenticeship assessment

Students on tech courses receive surveys at…

📅 1 month
📅 3 months
📅 Course completion

To use an apprentice example, after 6 weeks the survey includes feedback relating to the recruitment process (if they were recruited), enrolment, induction and initial training sessions. At 18 months, the survey focuses on capability, delivery, role expansion, promotion and value added. Feedback is reviewed by our internal Quality Assurance Team, and a report setting out any implemented changes is sent to employers and apprentices within 6 weeks.

Our Team

We recognise happy, supported employees, who experience a good work/life balance deliver better results. Along with our ongoing ‘open door’ approach, we gather feedback from our staff as part of the continuous improvement programme. We welcome our employees’ views on how we can continue to develop and fine-tune our working environment to improve our overall delivery. LearnTech invests heavily in CPD for our team to keep them abreast of the latest technical developments along with learning science. Our CPD programmes also include our support functions where we seek to improve efficiency, customer service and all-round experience for those working with and for LearnTech.

If you have any questions about our continuous improvement programme, please feel free to contact us.

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